Shipping policy
Shipping Policy
Processing & Delivery Times
We aim to process and ship your order as quickly as possible. The average delivery time is 1-5 business days. Shipping times may vary depending on order volume, carrier delays, and your location.
Order Processing
• Orders placed before 12:00 PM (CET) on weekdays will be processed the same day.
• Orders placed after 12:00 PM (CET) on Fridays, weekends, or public holidays will be processed on the next business day.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Please note that it may take some time for tracking information to be updated by the carrier.
Delays & Public Holidays
Please be aware that processing and shipping times may be delayed during peak periods and public holidays. Our logistics partners do not deliver on official holidays.
Public Holidays in the Netherlands (2026) might delay the shipping time
• New Year’s Day – Thursday, January 1
• Good Friday – Friday, April 3
• Easter Sunday – Sunday, April 5
• Easter Monday – Monday, April 6
• King’s Day – Monday, April 27
• Liberation Day – Tuesday, May 5
• Ascension Day – Thursday, May 14
• Whit Monday – Monday, May 25
• Christmas Day – Friday, December 25
We might have shippingdelays during the Dutch School Holidays:
• Spring Break – February 14 to March 1
• May Break – April 25 to May 3
• Summer Break: July 4 to August 30
• Autumn Break – October 10 to October 25
• Christmas Break – December 19, 2025, to January 3, 2026
Lost, Damaged, or Delayed Shipments
We are not responsible for shipping delays caused by the carrier. If your package arrives damaged or has not been delivered within 10 business days, please contact us at info@messermeister-europe.com
Disclaimer
• Shipping times are estimates and not guaranteed.
• We are not liable for delays due to holidays, extreme weather, or carrier issues.
• Any customs duties or taxes for international shipments are the customer’s responsibility.
For any questions regarding your order, please contact our customer service at info@messermeister-europe.com