Politica di spedizione

Shipping Policy

Processing & Delivery Times

We aim to process and ship your order as quickly as possible. The average delivery time is 1-5 business days. Shipping times may vary depending on order volume, carrier delays, and your location.

Order Processing
    •    Orders placed before 12:00 PM (CET) on weekdays will be processed the same day.
    •    Orders placed after 12:00 PM (CET) on Fridays, weekends, or public holidays will be processed on the next business day.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. Please note that it may take some time for tracking information to be updated by the carrier.

Delays & Public Holidays

Please be aware that processing and shipping times may be delayed during peak periods and public holidays. Our logistics partners do not deliver on official holidays.

Public Holidays in the Netherlands (2025) might delay the shipping time
    •    New Year’s Day – Wednesday, January 1
    •    Good Friday – Friday, April 18
    •    Easter Sunday – Sunday, April 20
    •    Easter Monday – Monday, April 21
    •    King’s Day – Sunday, April 27
    •    Liberation Day – Monday, May 5
    •    Whit Monday – Monday, June 9
    •    Christmas Day – Thursday, December 25
    •    Boxing Day – Friday, December 26

We might have shippingdelays during the Dutch School Holidays:
    •    Spring Break – February 17 to February 21 (North) / February 24 to February 28 (Central & South)
    •    May Break – April 28 to May 2
    •    Summer Break: July 19 to August 31
    •    Autumn Break – October 25 to November 2 (Central & South)
    •    Christmas Break – December 20, 2025, to January 4, 2026

Lost, Damaged, or Delayed Shipments

We are not responsible for shipping delays caused by the carrier. If your package arrives damaged or has not been delivered within 10 business days, please contact us at info@messermeister-europe.com

Disclaimer
    •    Shipping times are estimates and not guaranteed.
    •    We are not liable for delays due to holidays, extreme weather, or carrier issues.
    •    Any customs duties or taxes for international shipments are the customer’s responsibility.

For any questions regarding your order, please contact our customer service at info@messermeister-europe.com